Terms of Use

Using Wisp

These terms cover Wisp and wisp.vn, operated by LOOPEX COMPANY LIMITED. By using Wisp, you agree to these terms. If you use it for an organisation, you must have authority to do so. A separately agreed written contract takes precedence where it conflicts with this page.

Your account and permissions

Provide accurate account information and protect your sign-in email, verification codes and devices. You are responsible for the access and actions you authorise.

Grant only the device permissions needed for features you want. Connect, capture or process only accounts, content and systems that you have permission to use.

Responsible use

• Follow applicable laws and the rights and rules of other people, applications and platforms.
• Do not use Wisp for fraud, harassment, unlawful surveillance, spam or unauthorised access.
• Do not bypass access controls, interfere with the service or expose another person’s confidential information without authority.

AI replies and computer actions

AI replies and actions can be inaccurate or incomplete. Review information, proposed actions and results before relying on them. Keep control of tasks involving messages, deletion, payments, permissions or other consequential changes.

Wisp is an assistant, not a substitute for qualified advice or your judgement. Features depend on device permissions, operating-system support and network or provider availability. Scheduled routines currently run while the app is open on Mac.

Content and ownership

You keep your rights in content you provide. You allow us to process it as needed to provide the features you request and operate and protect the service. Data handling is described in the Privacy Policy and any agreed DPA.

Wisp’s software, branding and service materials belong to their respective owners. Third-party components remain subject to their own licences.

Availability and charges

Features, limits and availability can change as Wisp develops. We do not promise uninterrupted service. Any paid plan and its price and conditions will be presented before you agree to a charge; this page does not create a subscription.

Stopping use

You can stop using Wisp and revoke its device permissions. We may restrict access to address abuse, security issues, legal duties or a material breach of these terms. Uninstalling the app does not itself delete the shared account or all local files.

Responsibility and questions

To the extent permitted by law, we are not responsible for indirect losses from service interruptions, third-party failures or reliance on unreviewed AI output. Nothing here excludes rights or liabilities that applicable law does not allow us to exclude.

Vietnamese law governs these terms, subject to mandatory protections that apply to you. Contact contact@loopex.vn about a concern or dispute. Material updates will be communicated through an appropriate service or contact channel.