Delete Wisp data

Request deletion

Local history

On Mac, open Wisp Settings → Privacy → Delete history to remove local dictation history. Dictionary entries and snippets stay. Review the separate local controls for clipboard history and failed recordings. Operating-system support can differ; contact us for help locating Windows data.

Removing the app or clearing local history does not delete the shared LoopEx account or erase information already processed online.

Wisp data or the shared account

Email contact@loopex.vn from your registered address. State whether you want Wisp-specific data removed or the entire shared LoopEx account deleted. Include your account email, but never passwords or verification codes.

We verify your identity and explain the scope before acting. Deleting the shared account can also affect other LoopEx products. Tell us if you need to preserve access to those products.

What may remain

Backups, security records and information subject to legal duties follow the applicable retention rules. Data held independently by other providers or applications is governed by their arrangements. We will explain relevant exceptions when handling your request.