Sub-processors
Updated
Ask about a providerWisp service providers
The providers below support Wisp. The information involved depends on the feature you use; listing a provider does not mean every request is sent to every provider.
Amazon Web Services
Account authentication, email, backend processing, database, storage and website delivery. Core backend data is hosted in Singapore.
OpenAI
Online AI responses, audio transcription, speech and realtime voice. Relevant requests and the context included with them are processed; locations and retention depend on the service and account arrangements.
Cloudflare
Authoritative DNS for wisp.vn. Website content is delivered by AWS CloudFront; the DNS service is separate from Wisp assistant requests.
Recorded narration
Tour narration uses prerecorded ElevenLabs audio. Playing those recordings does not send your microphone audio or screen context to ElevenLabs. This differs from Wisp’s online AI and voice requests.
Locations and changes
Core AWS backend data is hosted in Singapore. AI processing can take place in other countries under the provider’s arrangements. We update this page when the providers used by Wisp change. Contact us for processing-location details, a notification arrangement or a DPA before use if these are requirements for your organisation.